IMPORTANT INFORMATION

Frequently asked questions

How much does it cost to play at Compendium?


Costs vary depending on team sizes. Team’s of 2 – £20.00pp
Team’s of 3 – £19.00pp
Team’s of 4 – £18.00pp
Team’s of 5 – £17.50pp
Team’s of 6 – £16.50pp




How old do I need to be?


Children under the age of 14 must be accompanied by a paying adult.




Are Escape Room's dangerous?


Escape rooms are puzzles. They’re about minds not muscles. You’ll never be moving furniture, climbing on top of things, prying off electrical sockets, or anything physically dangerous. … Anything that seems dangerous or potentially damage the room is not going to amount in a clue.




What should I wear to play at Compendium?


Sometimes, in order to find clues, a participant may need to crawl on the floor. So you definitely don’t want to be wearing nice pants, or a fancy dress. Instead, you should wear clothes that you don’t mind crawling in. Additionally, you need to wear clothes that you can move around comfortably in.




What happens if i need to cancel my booking?


We understand that sometimes it is appropriate to cancell a booking due to unforseen circumstances. If your booking is within 24 hours of your cancellation we are unable to offer any refunds. If you need to cancel your booking in advance, Compendium are happy to offer a voucher for the price paid. Unfortunatley no cash refunds are available.




I want to come in a large group, what should i do?


If you are looking to book your escape room experience for teams over 10, please head to our contact page and one of our team will be happy to assist you with your booking.




What happens if i am late to my booking?


Sometimes being late is unavoidable we do however ask one of your team to let Compendium know by phone if you think you are going to be late. Teams that are more than 10 minutes late to play without prior arrangement are at risk game cancellation with no refund voucher. We ask teams to arrive 15 minutes before the start time of your game. This is for your health and safety briefing which is mandatory despite how many games you have played.




Can i drink alcohol at Compendium?


Alcohol is prohibited on our premises, if our staff suspect you to be under the influence of alcohol or drugs upon your arrival you will be refused entry and your game may be cancelled. (No refund vouchers will be given.)




How is Compendium dealing with Covid-19


Compendium Escape Room's takes customers health and safety seriously, If you or anyone you have recently come into contact with is showing any signs,symptoms or has tested positive for Covid-19 please contact us to rearrange your booking. Please visit the NHS website here if you are unsure of symptoms. https://www.nhs.uk/conditions/coronavirus-covid-19/ Our staff members are only asked to work if they feel physically well and will maintain social distancing from our customers for the safety of both parties. Upon arriving at Compendium and before entering any of our communal areas, customers will be asked to sanitise their hands. Gloves will be available for all customers and will be mandatory to reduce the risk of infection spread. We are unable to allow customers to bring their own gloves again due to the risk of infection. If you have an allergy or query, please contact Compendium Escape Room's at least 48hrs before your booking so we can accomodate you where possible. Face coverings are encouraged however these will not be provided by Compendium Bury. Our start times are staggerd so that no teams will come into contact with eachother whilst playing at Compendium, each booking is private for your safety. We ask teams to arrive 15 minutes early to their booking so that health and safety briefings can be fulfilled and so that customers can complete their entry health and safety measures before entering the briefing room. This 15 minutes is not optional and if teams do not arrive 15 minutes before their booking they risk there booking being cancelled. This is to ensure that all teams are brought into the building seperatley and safely. If you are going to be late please ensure that you contact us and where possible we will do our best to accomodate you. Please note, There are now longer breaks between room times to ensure thourough cleaning and disenfecting.





Details

1A Crompton Street 

Bury 

Lancashire 

BL9 0AD 

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